Cookie Policy (DE) — Claimance

1. What's a cookie?

A cookie is a small text file stored on your device. We use cookies and equivalent technologies (localStorage, sessionStorage) to keep you signed in, remember preferences, and — only with your consent — measure how Claimance is used.

Under the ePrivacy rules and your country's transposition of the ePrivacy Directive, we only set non-essential cookies after you opt in. You can change your choice at any time using the "Cookie settings" link in the footer.

2. Categories of cookies we use

Category	Purpose	Examples	Consent?
Strictly necessary	Authentication, session, security, CSRF protection, and remembering your locale choice. Without these the service cannot function.	`sb-access-token, sb-refresh-token, claimance.locale.country, claimance.cookie-consent`	Not required
Functional	Remember UI preferences such as theme, last opened claim, and notification dismissal state.	`claimance.ui-prefs`	Required
Analytics	Aggregated, privacy-respecting product analytics so we can measure feature usage and fix issues. No cross-site tracking, no profile selling.	`_pa`	Required
Marketing	We don't currently set any marketing cookies. If we ever add ad attribution, we'll ask for explicit consent first.	`—`	Required

3. Third-party cookies

We do not embed third-party advertising or social-tracking scripts. Payment pages (Stripe / Paddle) and email tracking (Postmark) may set their own first-party cookies on their domains, governed by their respective policies.

4. Managing cookies

Use "Cookie settings" at the bottom of any page to change or withdraw consent.
Most browsers let you block or delete cookies in Settings > Privacy.
Disabling essential cookies will break authentication and you'll be signed out.

5. Contact

Questions? Email info@claimance.ai.