The process
From policy to payout.
We handle it.
Four steps. No legalese, no phone trees, no waiting on hold. You stay in control — we do the heavy lifting.
- 01
Upload your policy
Drop your PDF. Claimance's policy decoder extracts coverage, exclusions, limits, and statutory deadlines in plain English — usually in under a minute.
→ We flag riders worth considering and the ones you're paying for but never use.
- 02
Tell us what happened
A short conversational wizard captures the incident, damages, and evidence. No legal jargon. We structure it into a claims-ready file.
→ Voice notes work too — talk it through while you walk the damage.
- 03
We file and follow up
Letters, emails, and chase-ups go out on schedule. You're cc'd on every line. If your insurer goes quiet, we re-send with a stronger framing.
→ Automated follow-ups remove the burden of remembering to chase your insurer.
- 04
We protect the offer
When the offer arrives, our settlement analyzer tells you whether to accept, counter, or escalate — and drafts the response for you.
→ Most first offers leave money on the table. We help you see exactly where.
"Illustrative example: an insurer's first offer of $4,800 for a leak, met with a counter that cites three clauses from the policy itself, lands at $14,200."
— Example outcome, Composite of typical underpayment patterns